Q&A POWER TIP: Turning Insults into History

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As much as you prepare for a Q&A, there will still be questions you can’t anticipate or worse—someone’s bound to throw a body shot. For tips on how to respond when someone hurls an insult, it’s best to study the master, Steve Jobs.

See how Jobs handles a harsh critique during the 1997 WWDC:

Credit: Many thanks to Inc Magazine and author, Justin Bariso, for 20 Years Ago, Steve Jobs Demonstrated the Perfect Way to Respond to an Insult.